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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amanda Ho

Amanda Ho

March 7, 2025

5  out of  5
rating by Amanda Ho
"As a Realtor, I've had the pleasure of working with Wilson for quite some time, and I can honestly say that I refer all my clients to him. He is incredibly easy to talk to, and his communication style is clear and approachable, which puts my clients at ease from the moment they start working with him. His professionalism shines through in everything he does—whether it's offering tailored advice, explaining complex insurance options, or simply ensuring that all paperwork is handled smoothly. He takes the time to understand each client’s needs and is always patient in addressing their questions, no matter how small they may seem. What really stands out about Wilson is his honesty. In an industry where it can be tempting to push certain products, he always has his clients' best interests at heart. I've never had a client feel pressured or misled, and that’s why I trust him to take care of the insurance side of things for my clients. I’m confident recommending Wilson to anyone—he’s a true professional who makes the process as seamless as possible for both agents and clients alike. If you're looking for an insurance broker who is not only knowledgeable but also trustworthy and personable, Wilson is the one to go to."
We responded:
"Thanks Amanda! Appreciate all your referrals!"
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Will G

February 22, 2025

5  out of  5
rating by Will G
"Wilson was incredibly helpful in setting up my auto coverage. He was quick, efficient, and extremely knowledgeable about the coverage options. The whole process went smoothly, and I’d definitely recommend reaching out to him if you want a straightforward experience with someone who really knows their stuff."
We responded:
"Thanks Will! My pleasure to help you with your auto insurance!"
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Tiffany Lessler

February 13, 2025

5  out of  5
rating by Tiffany Lessler
"Wilson is an amazing agent—responsive, knowledgeable, and recently helped us work through a sticky claim with such care and attention. Thankful for him!"
We responded:
"You're welcome Tiffany!"
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Kevin Duong

February 5, 2025

5  out of  5
rating by Kevin Duong
"I can’t say enough good things about my experience with Wilson. He responded quickly to my concerns and provided clear guidance for next steps. His professionalism and efficiency turned what could have been a stressful situation into a reassuring and calming experience. It’s rare to find such great customer service, and I truly appreciate his dedication."
We responded:
"You're welcome!"
Profile photo of Wendy Christensen

Wendy Christensen

January 21, 2025

5  out of  5
rating by Wendy Christensen
"Wilson worked with me to obtain a life insurance policy for my mother after a sudden death in my family of another family member. He was very understanding and supportive. He was very proactive in explaining all the details and needs that we may need in the future. Highly recommend Wilson and his team for your insurance needs!"
We responded:
"Thanks for trusting my office with your family life insurance needs!"
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Lorraine Duenas

November 30, 2023

5  out of  5
rating by Lorraine Duenas
"Griselda was very helpful and kind."
We responded:
"Thanks for the kind comments!"
Profile photo of Juan Arias

Juan Arias

November 16, 2023

5  out of  5
rating by Juan Arias
"Wilson and his team have been a great resource for our small business in San Carlos. He is incredibly knowledgeable and puts the world of insurance into simple to understand information. We look forward to continue working with Wilson and his team. Highly recommended!"
We responded:
"Thanks for the kind words Juan!"
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John Chen

November 7, 2023

5  out of  5
rating by John Chen
"Been with Wilson for several years now. We bundle life, home, auto, umbrella policies. Excellent service!"
We responded:
"Thanks John! It's our pleasure to help your family with life insurance, home insurance, auto insurance, and umbrella insurance!"
Profile photo of Amity Li

Amity Li

November 6, 2023

5  out of  5
rating by Amity Li
"Wilson is always pleasant to work with. Responds quickly and works diligently. Always takes the time to answer any questions I might have"
We responded:
"Thanks Amity! It's our pleasure working with your family!"
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Debbie Ababa

September 15, 2023

5  out of  5
rating by Debbie Ababa
"Wilson and his team are the best insurance agents around! They are all so quick to respond and are just pleasant to work with. Thank you Wilson and team!"
We responded:
"Thank you for choosing my office for your family insurance needs!"
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Brandon Kim

June 8, 2023

5  out of  5
rating by Brandon Kim
"Best service from this office! Highly recommend Wilson and his team!"
We responded:
"Thanks Brandon!"
Profile photo of Rachel Peng

Rachel Peng

June 8, 2023

5  out of  5
rating by Rachel Peng
"Excellent service every time!"
We responded:
"Thanks Rachel!"
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Randall Gee

November 12, 2022

5  out of  5
rating by Randall Gee
"Wonderful staff. John was very helpful and taught me about disability insurance."
We responded:
"Thanks Randall! Glad John was able to help with your disability insurance."
Profile photo of Charlie W

Charlie W

November 10, 2022

5  out of  5
rating by Charlie W
"Wilson has been an amazing agent! I was in a scramble to figure out how to get my brand new car off the lot as my original insurer had no updates on the new car within their system. Thankfully, Wilson was able to provide optimal and professional care for me and my issues and I was able to get an amazing insurance quote and fast! Highly Recommend doing business with Wilson!"
We responded:
"Thanks for allowing my office to take care of your auto insurance needs."
Profile photo of Shi Yan

Shi Yan

November 8, 2022

5  out of  5
rating by Shi Yan
"Mr. Ku was patient, professional, and helped me out with a great deal on my auto and renter insurance needs. Can definitely recommend!"
We responded:
"Thanks Shi! It was my pleasure helping with your auto insurance and renters insurance needs!"
Profile photo of roderick Lu

roderick Lu

October 28, 2022

5  out of  5
rating by roderick Lu
"Wilson和他的团队对于保险知识非常专业和丰富。无论是车险,房屋险,人寿保险,商业保险,wilson和他的团队都很耐心分析我们的保险需要。我们全家的所有保险都在wilson的office。我们很开心wilson和他的团队为我们在保险需要上的服务和保障。他们的服务态度是5星级别的。他们的团队也总能帮我们最好的保险价格对比市场上。如果在任何保险方面有任何需要,极力推荐wilson office和他的团队!"
We responded:
"Thanks Rod!!"
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Elvis Calderon

October 25, 2022

5  out of  5
rating by Elvis Calderon
"Wilson and his team are great, very reliable, helpful, kind and responsive. Wilson has always taken the extra time to help me understand my options for my Auto, Renters and Life Insurance and answer all my questions to determine the best insurance for me. Wilson team is also very well experience and reliable to assist at all time over the phone, e-mail and when I come in to the office."
We responded:
"Thanks Elvis! Happy to take care of your life insurance, auto insurance and renters insurance!"
Profile photo of Johnny Bennett

Johnny Bennett

October 7, 2022

5  out of  5
rating by Johnny Bennett
"Very helpful and great communication. I worked with Wilson Ku and would definitely recommend. Thank you again for the help!"
We responded:
"Thanks Johnny! Pleasure working with you!"
Profile photo of Ron Koko (Ronkoko86)

Ron Koko (Ronkoko86)

August 30, 2022

5  out of  5
rating by Ron Koko (Ronkoko86)
"Wilson and his team has been great. They take their time to make sure you understand your policies. Response time is always very quick, very professional and very helpful. Top Tier agent 5*."
We responded:
"Thanks Ron!"
Profile photo of KB Teh

KB Teh

August 24, 2022

5  out of  5
rating by KB Teh
"Couldn't have asked for a better experience. Very straightforward, didn't beat around the bush, and got what I needed. When I had questions Wilson was able to answer them clearly and confidently, so I had confidence in my decision. I've been a customer for over 5 years and have no complaints!"
We responded:
"Thanks KB!"
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iameric324

August 24, 2022

5  out of  5
rating by iameric324
"Wilson's has been great at taking care of my families Life, home and auto insurance. I would highly recommend his office to anyone."
We responded:
"Thanks for your kind words Eric! It's my pleasure to take care of your families Life Insurance, Auto Insurance, and Home Insurance."
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long chung

August 24, 2022

5  out of  5
rating by long chung
"I highly recommended Wilson Ku. Easy to work with , very helpful and knowledgeable. Quick to respond when i have any issues or questions. A+ customer service!"
We responded:
"Thanks Long!"
Profile photo of Kimberly Garcia

Kimberly Garcia

August 23, 2022

5  out of  5
rating by Kimberly Garcia
"Wilson is helpful in making sure you understand your policies. His response time is quick. It is nice to be able to speak directly with your agent when you have questions."
We responded:
"Thanks Kim! It was a pleasure chatting with you today!"
Profile photo of Nancy Peng

Nancy Peng

August 23, 2022

5  out of  5
rating by Nancy Peng
"I thoroughly enjoyed working with Wilson and his team. Wilson's knowledge guided me through all the necessary steps to getting me the right life insurance policy along with unbeatable home and auto rates. I've referred many friends and family to him and they all came back with excellent feedback as well."
We responded:
"Thanks Nancy! It was my pleasure taking care your friends and families Life insurance, auto insurance, and home insurance."
Profile photo of Michael Guan

Michael Guan

August 23, 2022

5  out of  5
rating by Michael Guan
"He was so patient in answering every question I had. the contents of each policy. He helped me choose an insurance that was more suitable for me."
We responded:
"Thanks Michael! We appreciate your kind feedback"